Hybrid human + AI

Siphone Contact Center

A contact center where AI and people work the same queue. AI answers calls and messages at once, day and night; your operators take over whenever a person is needed, with the full conversation in front of them.

Early access Hybrid human + AI

Siphone Contact Center

A contact center where AI and people work the same queue. AI answers calls and messages at once, day and night; your operators take over whenever a person is needed, with the full conversation in front of them.

  • Calls, SMS, WhatsApp and Messenger in one console
  • AI first reply, human hand-over in one click
  • Recordings, transcripts and outcomes in one place

Price on request

How it works

  1. 01

    Customer calls or writes

  2. 02

    AI answers at once

  3. 03

    Operator takes over when needed

  4. 04

    Outcome logged